Our
Commercial pest control service
For
commercial pest control customers, we follow the principles of
Integrated Pest Management, a combined approach to pest problems.
Before
attempting to control pests, it is very important to understand
the biology and behaviour of the species you are dealing with.
Before we recommend a pest control strategy, we will collect all
the necessary information so we can propose the most effective
control programme.
Our
free site surveys help to establish:
- Which
pest species you are dealing with
- Where
your site is most at risk
- The
best way to deal with the problem
- The
precautions you need to take in future
We
then submit a report on our findings, sometimes including photos,
and a proposal for action. Our proposal might include tactics
such as proofing (keeping pests out), better housekeeping, managing
the environment, rotating stock or the use of pesticides.
We
also submit method statements, risk assessments and of course
our quotation for the cost of our works.
We
maintain a database of all calls, treatments and visits, helping
us keep track of your past problems and any actions taken.
Our
Residential pest control service
Unfortunately
pests are everywhere, and are always looking for new nesting sites
and sources of food.
Problems
with pests don’t necessarily mean that your home has issues
with cleanliness or hygiene. They're just an unpleasant fact of
life that can crop up at any time.
When
you call our customer service team, they’ll talk you through
the situation at your home so we can work out:
- What
type of pest you have
-
How they might have infested your home
- What
type of treatment you need
- What
preparations you must carry out before treatment
- What
you can do to ensure the pests don’t come back
- What
costs are involved
If
we can’t work out everything on the phone, we’ll send
one of our service technicians to carry out a site visit.
After
the initial visit we will always send out a recommendation report
on how you or we can stop the problem for good.
If
a long-term solution can be provided, a quote for this work will
be included. This is all part of our customer service. |
